Knowledge Base

Frequently Asked Questions

Quick answers about coverage, ETAs, API access, and prepaid credits.

How do predictive ETAs work?

We combine carrier milestones, voyage context, and live AIS where available. ETAs revise over time — every change stays in history so your team sees what moved and when.

Which carriers do you support?

We support 70+ global ocean carriers, including all members of the major alliances.

Can I integrate the data into my own system?

Yes. API access and signed webhooks are available on the prepaid model. See developer docs and the pricing page for unlock thresholds.

Is there a free way to try?

Yes. Every new account gets 50 free credits at signup (about ten one-container subscriptions), valid for 30 days. Complete your company profile in the App for 50 more credits, also valid 30 days — up to 100 in total. Profile details are not required to start. No credit card required. Free tools are available on the site without paying.

Still have questions?

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